Decoders

Decoders

Here to help

Questions? Answered.

The essentials, before and after you order.

contact@polocom.com

How long does delivery take?

Delivery takes 5–10 working days. Working days exclude weekends and public holidays.

How can I contact POLOCOM?

Email contact@polocom.com for product questions or order support.

How do I choose the right product?

Check the specifications, available options and compatibility information on the product page. If you are unsure, email us before ordering.

Where can I get help with my order?

Email contact@polocom.com and include your order number and question so we can look into it.

Which payment methods can I use?

The payment methods available for your order are shown at checkout, along with the final order total.

What if I need to request a return?

Contact contact@polocom.com with your order number and details of your request. Check any return policy shown at checkout before ordering.